Contact us
Please report any accident, whether you were at fault or not within 24 hours.
Had an accident?
Please follow our guidelines on what to do if you have been involved in an accident.
Need to make changes to your policy?
You can make most changes to your policy (such as update vehicle or contact details, add drivers, manage payments or change renewal settings) quickly and easily yourself.
Contact us
We can also assist with any changes to your policy by phone or we can help with general enquiries via web chat.
Monday to Friday 9am – 5:30pm
Saturday 9am – 5pm
Sunday – closed
Make a complaint
We’re sorry if you’ve had a bad experience. We explain how to make a complaint and what to expect on the following page:
The Terms of Business Agreement can also provide additional guidance.
Get help
If you have any questions about us or our products please access our Help Centre.